Privacy Policy

Optical World – Privacy Policy

At Optical World, we value your trust and are committed to protecting your personal information with the highest standards of security and confidentiality. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you interact with our website, services, and products.

1. Information We Collect When you use our services, we may collect the following information: Personal Details: Name, email address, phone number, billing/shipping address, and payment details. Eye-Care Information: Prescription details or vision-related information provided by you for customized eyewear. Browsing Information: IP address, device details, cookies, and website usage patterns. Purchase History: Records of products you have ordered or browsed.

2. How We Use Your Information We use the information collected for: Processing and fulfilling your orders. Authenticating transactions and preventing fraud. Delivering personalized services, including prescription eyewear. Providing after-sales support and warranty services. Sending updates, offers, and promotional communications (only with your consent). Improving our website, customer experience, and product offerings.

3. Sharing of Information Optical World does not sell, rent, or trade your personal information to third parties. We may share limited information with trusted service providers (such as payment processors, logistics partners, or IT service providers) strictly for order fulfillment. We may disclose information if required by law, regulation, or legal proceedings.

4. Data Security All sensitive information, including payment data, is encrypted and transmitted securely. We implement advanced security measures to protect against unauthorized access, alteration, or misuse of your information. However, Optical World cannot guarantee absolute security against cyber threats beyond our control.

5. Cookies & Tracking Our website uses cookies to enhance user experience, remember preferences, and analyze website traffic. You may disable cookies in your browser settings, but this may affect certain features of the website.

6. Data Retention We retain customer information only for as long as necessary to fulfill the purpose for which it was collected or as required by law. Prescription and order history may be stored securely for future reference, unless you request deletion.

7. Your Rights You have the right to: Access, update, or correct your personal information. Request deletion of your data, subject to legal or contractual obligations. Opt out of receiving promotional emails at any time.

8. Third-Party Links Our website may contain links to third-party sites. Optical World is not responsible for their privacy practices or content. We encourage you to review the privacy policies of any external websites you visit.

9. Policy Updates Optical World reserves the right to update or amend this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

10. Contact Us For any questions, concerns, or requests regarding this Privacy Policy,

please contact us at: 📧 support@opticalworld.co